Shipping Policy

At Buttr_ Skincare, we are committed to delivering your natural skincare products safely and on time. Please read our shipping policy carefully to understand how and when your order will be delivered.

Order Processing Time

All orders are processed within 1–2 business days after receiving payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays.

In case of high order volume or unforeseen circumstances, shipments may be delayed. If there is a significant delay, we will notify you via email or phone.

Shipping Timeline

Once dispatched, orders are typically delivered within:

  • Metro Cities: 3–5 business days

  • Other Cities / Towns: 5–7 business days

  • Remote Areas: 7–10 business days

Delivery timelines may vary depending on your location, courier partner, and external factors.

Shipping Charges

  • Shipping charges (if applicable) are calculated at checkout.

  • Any ongoing free shipping offers will be clearly mentioned on the website or during checkout.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS.
You can use this link to track the status of your shipment in real time.

Delivery Address

Please ensure that the shipping address, contact number, and PIN code entered at checkout are accurate and complete.
Buttr_ Skincare will not be responsible for delays or non-delivery caused by incorrect or incomplete address details.

Delivery Delays

While we work with reliable courier partners, delivery delays may occur due to:

  • Weather conditions

  • Natural calamities

  • Government restrictions

  • Courier service disruptions

We appreciate your patience and understanding in such situations.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with clear photos or details.
We will investigate the issue and provide a suitable resolution as per our policy.

International Shipping

Currently, Buttr_ Skincare ships only within India.
International shipping is not available at the moment.